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Technology Information:
Smart Selling on the Phone and Online: Inside Sales That Gets Results

Product Type: Book
Product Price: $17.95
Manufacturer: AMACOM
Purchase
Description
The world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author's "TeleSmart 10 System for Power Selling", "Smart Selling on the Phone and Online" pinpoints the ten skills essential to high-efficiency, high-success performance. Combining an accessible text with clear graphics and step-by-step processes, "Smart Selling on the Phone and Online" will help any rep master the world of 'Sales 2.0' and become a true sales warrior!
Reviews
Rating: 5 / 5
Date: 2010-08-05
Summary: "Candid and Accurate Sales 2.0 Instruction"
If you are getting started in sales, new to sales 2.0 environment, or needing to develop a good list of techniques and training...this book delivers. Very in-depth, well written analytical discussions on the entire sales cycle: introductions, voice mail and email techniques, navigating new companies and identifying decision makers, handling objections, and closing. "Smart Selling" is by far the most helpful contemporary sales training guide I have read to date.
A rather easy read with appropriate focus topics that really break down harder subjects into appropriate steps such providing rebuttals for popular objections, how to present, and keeping a healthy sales funnel. The chapter summaries are great to outline and present to your sales staff. Also supplied are office personalities that we can relate the subject matter to our own experiences. This book has evoked very helpful strategy and tactics discussions.
Bottom line: if you need help in your sales approach, this is a smart buy.
Rating: 4 / 5
Date: 2010-06-24
Summary: "Useful, but not totally relevant"
There is a lot to like about this book, but there is the requisite amount of hog wash, too. Definitely worth the price though.
Rating: 5 / 5
Date: 2010-01-29
Summary: "A consummate expert on inside sales..."
A consummate expert on inside sales, Josiane Feigon sits inside your cubicle in this new book and polishes your phone and online skills. These tips and insights packaged within her 10-step sales system and written in clear, easily understood language integrate right into every step of your sales process. This book is a timely gift for businesses increasingly relying on inside sales teams and expecting them to incorporate Sales 2.0 tools into their daily activities.
Rating: 5 / 5
Date: 2009-12-18
Summary: "A pick for any interested in better sales techniques"
Smart Selling on the Phone and Online is for any library strong in business sales processes and provides 10 easy skills keyed to the sales cycle and step-by-step processes for using them. From learning quick sound bites that capture customer attention to navigating common obstacles to success, this is a pick for any interested in better sales techniques.
Rating: 5 / 5
Date: 2009-10-15
Summary: "Perfectly presented. Details not just concepts. You'll need two pads of sticky notes to bookmark all the great content"
This book is clearly written by someone who understands sales. Not just academic - but real-world sales. It can really be used as a checklist of do's and don'ts. Buy yourself a couple of sticky-note-pads because you'll want to keep this on your desk for fast reference. It's a road-map really, of what to do and what not to do. This book is at the top of the Smart Selling Tool's recommended reading list.
